North Carolina Licensed Triage Nurse

Job Summary

A company is looking for a Triage Nurse (Remote, Contact Center).

Key Responsibilities

• Provide high-quality, efficient, and compassionate care to patients via telephone triage
• Assess patient needs, offer clinical advice, and ensure appropriate follow-up care
• Handle high volume healthcare calls autonomously while adhering to client-specific guidelines

Required Qualifications

• 2+ years of clinical nursing experience, preferably in emergency or telephonic triage settings
• Current, unrestricted RN license in the state of North Carolina or eligibility for Compact State Nursing License
• Strong clinical assessment and decision-making skills via telephone
• Basic computer literacy and ability to navigate multiple systems simultaneously
• Ability to type 50 WPM with accuracy