North Carolina Performance Improvement Analyst

Job Summary

A company is looking for a T&H Performance Improvement Analyst to provide administrative and operational support for the Transition and Housing Department with a focus on quality and process improvement.

Key Responsibilities

• Collect and analyze performance data to identify improvement opportunities and present findings
• Develop strategies and recommendations to enhance quality and operational effectiveness based on data reviews
• Collaborate with leadership to support continuous improvement initiatives and maintain performance reporting

Required Qualifications

• Bachelor's degree in sociology, psychology, or related field with relevant coursework
• Two years of experience in data gathering, editing, and analysis
• Knowledge of Quality Improvement, Process Improvement, and Performance Reporting principles
• Proficiency in Excel and Microsoft suite applications
• Preferred certifications in Lean, Six Sigma, or Project Management