North Carolina Tech Support Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Oct 20, 2025

Job Summary

A company is looking for an Internet Tech Support Specialist.

Key Responsibilities
  • Answer inbound calls from customers regarding trouble repair for broadband services
  • Utilize multiple systems for trouble isolation and service repair
  • Create/update trouble tickets and provide excellent customer service
Required Qualifications
  • High School diploma or equivalent
  • 2+ years of experience, with 1-2 years directly related to the job
  • General knowledge of telecommunication products and services
  • Technical aptitude for troubleshooting customer issues
  • Ability to work in a high-intensity environment, both independently and as part of a team

COMPLETE JOB DESCRIPTION

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