North Carolina TOC Coordinator

Job Summary

A company is looking for a Transition of Care (TOC) Coordinator.

Key Responsibilities

• Manage the TOC Request to Move and Warm Hand Off processes across Trillium and other external agencies
• Serve as the primary contact for providers, members, and internal departments regarding Benefit Plan Management and TOC inquiries
• Oversee the timeliness of clinical reviews and track notifications for members or enrollees

Required Qualifications

• High School Diploma/GED and six (6) years' experience in the BH/MH/SU/IDD field; OR
• Associate's degree and four (4) years' experience in the BH/MH/SU/IDD field; OR
• Bachelor's degree and two (2) years' experience in the BH/MH/SU/IDD field; OR
• Equivalent combination of education/experience
• Must have a valid driver's license and reside within North Carolina