Nurse Case Manager

Job Summary

A company is looking for a Nurse Case Manager.

Key Responsibilities:

• Provide telephonic support and education to patients prescribed oral therapy for narcolepsy and idiopathic hypersomnia
• Collaborate with cross-functional stakeholders to ensure continuity of care and escalation as needed
• Deliver best-in-class support, customer service, and ongoing education to patients and their caregivers

Required Qualifications:

• Associate's degree in nursing with patient education experience
• Minimum of 2 years experience working in a contact center environment for a pharmaceutical company
• Current, unrestricted RN or NP license
• Background in neurological conditions and/or rare disease
• Strong clinical skills and experience with medication compliance, specialty pharmacy knowledge, and motivational interviewing