Nursing Contact Center Representative

Job Summary

A company is looking for a Contact Center Representative in the Nursing Contact Center.

Key Responsibilities

• Manage customer service calls and assist patients and community members
• Schedule patient appointments following established protocols
• Ensure patient satisfaction and schedule efficiencies

Required Qualifications, Training, and Education

• High school diploma or equivalent required
• Associate degree in Business Administration or related field preferred
• Minimum one year of call center experience strongly preferred
• Prior healthcare administrative experience preferred
• Proficient computer skills and typing ability required