NY Licensed Client Services Director

Job Summary

A company is looking for a Client Services Director with Casualty/Workers Compensation experience.

Key Responsibilities

• Conduct pre-renewal visits and review client loss experience
• Perform client renewal, contract revision, and service instruction preparation
• Resolve major customer service issues and identify cross-selling opportunities

Required Qualifications

• Ten (10) years related experience or equivalent combination of education and experience
• Two (2) years account manager experience or five (5) years adjuster experience
• Two (2) years in a supervisory capacity
• Experience in the Casualty/Workers Compensation field
• Ability to coordinate and direct activities across multiple departments