Observability Success Architect

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Mar 18, 2026

This job expires in: 5 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an Observability Success Architect.

Key Responsibilities

Own a named portfolio and drive NRR and adoption
Run technical onboarding to achieve production-grade instrumentation quickly
Conduct QBRs focused on observability maturity and identify expansion opportunities

Required Qualifications

3-5 years in a technical post-sales role at an infrastructure, DevTools, or observability company
Hands-on experience with observability concepts and tools
Familiarity with OpenTelemetry, Kubernetes, Prometheus, Grafana, or similar technologies
A builder mentality with experience in developing customer success functions
US-based and able to align with US customer time zones; some travel required

COMPLETE JOB DESCRIPTION

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