Occupational Medicine Customer Service Coordinator

Job Summary

A company is looking for an Occupational Medicine Customer Service Coordinator to provide support to the Occupational Medicine Department.

Key Responsibilities

• Act as the customer service liaison for the Occupational Medicine Team, managing communications through various channels
• Triage calls and emails to appropriate team members and resolve customer issues effectively
• Maintain relationships with employer accounts and provide daily support to the sales team

Required Qualifications

• Bachelor's Degree in Business, Marketing, Hospitality Management, Public Health, or a related field preferred
• Proven customer support experience
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Experience with customer relationship management systems, preferably Salesforce
• Ability to work independently and in a team environment