Office Support Specialist

Job Summary

Joining a dynamic Authorizations team, the full-time Office Support Specialist will manage patient visit coordination, handle patient concerns, and facilitate communication between patients, clinicians, and insurance companies, with a remote work arrangement following an initial training period in Port Charlotte.

Key responsibilities

• Manage and coordinate patient visits to align schedules with staff availability and patient needs
• Handle patient concerns and respond to daily phone calls in a timely and professional manner
• Input crucial patient information and manage clinical data to ensure smooth operations within the Authorizations department

Required qualifications

• High school diploma or equivalent
• Minimum of six months of office experience
• Proficient typing and clerical skills
• Background in customer service preferred
• Professional demeanor and exceptional phone etiquette