Offshore Vendor Operations Lead

Job Summary

A company is looking for an Offshore Vendor Operations Lead to oversee offshore teams handling prior authorization and benefit verification tasks.

Key Responsibilities

• Managing BPO vendor relationships and offshore team leads
• Coordinating across operations functional domain leads
• Vendor performance management and scorecard tracking

Required Qualifications

• 3+ years of offshore/BPO vendor management experience
• Strong work ethic with the ability to operate with urgency and work independently
• Operations and process documentation orientation
• Indirect performance management skills
• Understanding of benefits including deductibles and co-insurance preferred but not required