Ohio Enrollment Specialist

Job Summary

To support a growing team, the full-time Ohio Enrollment Specialist will complete intake forms, provide customer service, and maintain records while working remotely.

Key responsibilities

• Completes intake forms and prepares change of address records
• Confers with customers to provide information about services and support the Self Determination process
• Keeps detailed records of customer interactions and identifies opportunities for service improvements

Required qualifications

• Degree in Business, Human Services, Marketing/Communication, or comparable experience
• Relevant experience in a similar role will be considered
• Ability to maintain confidentiality of consumer records
• Strong customer service skills
• Self-motivated with a commitment to the organization's mission and values