Ohio Licensed Care Management Associate

Job Summary

Serving as the operational and administrative support partner for the OhioRISE Care Coordination department, the full-time Care Management Associate will process referrals, verify Medicaid eligibility, and complete Health Risk Assessments while working remotely from Ohio, Monday to Friday, 8 am to 5 pm.

Key responsibilities

• Act as the first point of contact for members, providers, guardians, and community partners
• Process referrals and maintain accurate documentation within electronic record systems
• Respond to inbound inquiries and support care management activities while ensuring HIPAA compliance

Required qualifications

• High School Diploma or equivalent
• Minimum of 1 year of customer service experience in a healthcare environment
• Minimum of 1 year of administrative support experience
• Proficiency in Microsoft Excel
• Experience working with multiple computer systems