Ohio Licensed Pharmacy Technician

Job Summary

A company is looking for an Engagement Technician to work in a remote call center environment providing pharmacy services.

Key Responsibilities

• Provide exceptional customer service by answering inbound calls and resolving patient inquiries
• Place outbound calls to maintain and update patient medication profiles
• Assist with claim adjudication, prior authorizations, and maintain patient records with confidentiality

Required Qualifications

• Must be 18 years of age or older
• High school diploma or GED required
• Prior experience in a pharmacy setting is necessary
• Certification from the Pharmacy Technician Certification Board (PTCB) or National Health Association (NHA) is required
• Must maintain a pharmacy technician registration with the State Board of Pharmacy