Ohio Licensed Pharmacy Technician Coordinator

Job Summary

A company is looking for a Member Services Coordinator - Remote US.

Key Responsibilities

• Manage and resolve complex inquiries through email and calls, ensuring clear communication
• Investigate service issues and escalate inquiries as needed
• Document interactions and collaborate with teams to enhance member experience

Required Qualifications

• Active Pharmacy Technician Certification and relevant experience
• Six or more years of customer service or contact-center experience
• Experience collaborating across departments
• Proficiency with office technology and help desk tools
• Strong organizational and analytical skills