Oklahoma Care Management Coordinator

Job Summary

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

• Provide outreach to members to support care plans and connect them to health plan and community resources
• Serve as the front-line support for member and provider inquiries, explaining care plan procedures
• Document and maintain non-clinical member records in compliance with state and regulatory requirements

Required Qualifications

• High School diploma or GED
• 1 - 2 years of related experience
• Experience in customer service, supporting customers/members by phone or in person
• Ability to make a high volume of outbound calls
• Knowledge of health plan activities and resources is preferred