Oklahoma Licensed Customer Support Representative

Job Summary

A company is looking for a Remote Customer Support Representative.

Key Responsibilities

• Receive inbound and perform outbound calls to assist customers
• Troubleshoot billing, reporting, and product issues while following structured workflows
• Document interactions accurately and partner with internal teams to resolve escalated issues

Required Qualifications

• Must have own equipment, including a computer setup and stable internet connection
• Customer service or call center experience is required
• Background in financial services, banking support, or compliance-heavy environments is preferred
• Detail-oriented with a high attention to data accuracy
• Tech-savvy and able to learn systems quickly