Ombuds

Job Summary

A company is looking for an Ombuds to serve as a confidential resource for community members with concerns or complaints.

Key Responsibilities

• Provide confidential guidance and support to individuals or groups with concerns within the community
• Offer independent feedback on organizational policies and suggest improvements for equity and access
• Facilitate conflict resolution and raise awareness of the Ombuds function as a neutral resource

Required Qualifications

• Advanced degree or certification in Social Work, Counseling, Psychology, Mediation, or related field
• Experience as an organizational or advocacy ombuds
• Mediation or conflict resolution training and/or experience
• Experience working with complex, multi-site organizations
• Certification as an Organizational Ombuds Practitioner (CO-OP) is highly desirable