Onboarding Account Executive

Job Summary

To enhance customer engagement and retention, the full-time Onboarding Account Executive will provide onboarding support for new clients on the PartsTech platform, manage existing client accounts, and identify upsell opportunities while working remotely.

Key Responsibilities

• Establishes and develops customer relationships to promote retention and loyalty through technical and product support
• Delivers insights and solutions to demonstrate product value and engages in product demonstrations with clients
• Analyzes customer data to improve the overall customer experience and makes recommendations for onboarding processes

Required Qualifications

• Bachelor's degree in Sales, Business Administration, or a related discipline, or equivalent work experience
• At least 3 years of experience in a client relationship role such as account management, customer success, or sales
• Proven ability to use business intelligence tools for data analysis
• Strong collaboration and partnering skills
• Impeccable customer service skills with a passion for enhancing customer experiences