Onboarding and Education Associate

Job Summary

Supporting onboarding operations and educational initiatives, the part-time Onboarding and Education Associate will assist in documenting client goals, managing timelines, and optimizing training materials in a remote capacity.

Key responsibilities

• Assist in gathering and documenting client goals and onboarding requirements in coordination with various teams
• Support Consultants in managing onboarding timelines and tracking project milestones to ensure timely delivery
• Help maintain and optimize training and curriculum materials to ensure accuracy and relevance

Required qualifications

• 1-2 years of relevant experience in customer success, project coordination, or training support
• Experience or strong interest in a SaaS, data analytics, or technology-driven environment
• Strong organizational skills with the ability to manage multiple workstreams
• High attention to detail and a proactive approach to task ownership
• Comfortable working with data and using tools for tracking and reporting outcomes