Onboarding and Education Specialist

Job Summary

A company is looking for a T3 Onboarding & Education Specialist to design and implement training programs for internal teams and external customers.

Key Responsibilities

• Develop and deliver onboarding and training content tailored to specific roles or use cases
• Facilitate implementation for new customers and manage a library of training resources
• Track onboarding progress and gather feedback to continuously improve training strategies

Required Qualifications

• Experience in developing and delivering training content in various formats
• Proficiency with G-Suite applications
• At least 2 years of experience in training, onboarding, or customer-facing support roles
• High school diploma or equivalent required; Associate degree or higher preferred
• Familiarity with onboarding best practices and adult learning principles