Onboarding Coordinator

Job Summary

To support patient engagement, the full-time remote Onboarding Coordinator will manage scheduling and tracking of assessments for prospective patients, educate referrals about services, and maintain communication with internal teams and referral sources.

Key responsibilities

• Schedule assessments for prospective patients and handle inbound calls from patients and referral sources
• Document all interactions in Salesforce and monitor daily assessment goals
• Create a positive first impression of the organization and participate in team meetings and training sessions

Required qualifications

• Associate's degree in a related field or equivalent experience
• Previous sales, marketing, or customer service experience
• Preferred: Outbound/inbound call center or scheduling experience
• Knowledge of healthcare products and sales processes is preferred
• Proficiency in MS Office Suite and Salesforce or similar software