Onboarding Coordinator

Job Summary

Coordinating installation projects in a hybrid work environment, the full-time Onboarding Coordinator will oversee scheduling, planning, and execution while ensuring exceptional customer service and effective communication among stakeholders.

Key responsibilities

• Coordinate and schedule installation projects based on customer availability and internal timelines
• Communicate with clients to confirm project details and provide updates throughout the installation process
• Track installation progress and proactively address any delays or obstacles to maintain project momentum

Required qualifications

• High school diploma or equivalent; Associate's or Bachelor's degree preferred
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Ability to work well under pressure and manage changing priorities
• Previous customer service experience, particularly in phone communications