Onboarding Coordinator
Job Summary
Owning the end-to-end onboarding journey for Sensei Cloud Apps customers, the full-time remote Onboarding Coordinator will manage onboarding activities, facilitate transitions from legacy software, and ensure seamless customer experiences through effective communication and technical support.
Key responsibilities
- Manage all onboarding activities, including software configuration, data migration, and new user setup
- Own the customer experience from post-sale through go-live by setting onboarding milestones and managing expectations
- Oversee data migration and integration activities, ensuring accuracy and validation throughout the process
Required qualifications
- Experience in customer onboarding or technical support roles
- Proficiency with data migration processes and software configuration
- Familiarity with Salesforce, SAP, or similar business systems
- Ability to communicate technical requirements effectively to diverse stakeholders
- Strong organizational skills and attention to detail in managing onboarding workflows
Complete Job Description
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