Onboarding Manager

Job Summary

A company is looking for a GTM Onboarding Manager to oversee the onboarding experience for their Go-To-Market organization.

Key Responsibilities

• Design and implement a comprehensive onboarding program for Sales and Client Experience roles
• Utilize technology to deliver engaging virtual onboarding sessions and create structured learning paths
• Automate onboarding processes and measure performance to improve outcomes continuously

Required Qualifications

• 5+ years in a customer-facing role or supporting customer-facing organizations
• 2+ years of experience in onboarding or enablement programs, preferably in a virtual environment
• Proven ability to facilitate live sessions and coach skills effectively
• Strong program management skills, including planning and stakeholder alignment
• Experience leveraging AI and automation to enhance onboarding processes