Onboarding Operations Associate

Job Summary

A company is looking for an Onboarding Operations Associate - EU.

Key Responsibilities

• Manage the end-to-end onboarding process for new merchants and partners
• Serve as the primary contact for onboarding inquiries and handle post-onboarding change requests
• Collaborate with internal teams to ensure a smooth onboarding experience and identify areas for process improvement

Required Qualifications

• Bachelor's degree in Business Administration, Economics, or Legal studies considered an asset
• 2-3 years of experience in a service-oriented role
• Tech-savvy with the ability to quickly learn new systems and platforms
• Strong organizational, time management, and multitasking abilities
• Eagerness to learn and a strong customer-service focus