Onboarding Specialist

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Feb 06, 2024
This job expires in: 14 days

Job Summary

A company is looking for an Onboarding Specialist (Remote, Full-Time) to facilitate successful customer transitions, manage onboarding projects, and provide application support assistance.

Key Responsibilities
  • Partner with Sales and Learning to facilitate a successful customer transition from post-sale to onboarding
  • Manage on-boarding projects using a phased approach to provide value quickly
  • Coach customers through the onboarding process, setting clear priorities and managing milestones

Qualifications
  • Ability to self-manage and project manage implementation projects
  • Experience building relationships with internal and external stakeholders
  • Minimum of 2 years of software Onboarding/Project Management/Support experience
  • Travel-related experience required
  • Web Based (SaaS or Cloud) Solution experience required

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