Onboarding Specialist

Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Dec 10, 2025
This job expires in: 17 days

Job Summary

A company is looking for an Onboarding Specialist to facilitate the onboarding process for new clients.

Key Responsibilities
  • Own the full onboarding process for new customers from kickoff to go-live
  • Lead onboarding sessions, trainings, and group presentations
  • Build strong relationships with customer teams and configure systems to meet their operational needs
Required Qualifications
  • Bachelor's degree and 2+ years in an onboarding/implementation role at a B2B SaaS company
  • Familiarity with revenue cycle management and/or insurance billing workflows
  • Resourceful and self-directed in navigating complexity
  • Able to manage deadlines in a fast-paced, client-focused environment
  • Interest or experience in AgeTech/Senior living is a bonus

COMPLETE JOB DESCRIPTION

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