Onboarding Specialist

Location: Remote

Compensation: Salary

Reviewed: Thu, Dec 11, 2025

This job expires in: 18 days

Job Category: Human Resources

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an Onboarding Specialist to manage customer onboarding and training for their products.

Key Responsibilities

Manage the customers' Getting Started Journey
Conduct 1:1 virtual follow-up sessions to ensure understanding of learning content
Assist customers in recognizing the value of their purchased platform(s)

Required Qualifications

1+ years of experience in SaaS CRM onboarding and training
Ability to serve as the primary contact between internal and external stakeholders
Strong organizational skills with the ability to prioritize tasks
Technical proficiency and quick learning of new software products
Proficiency in using Excel for data import file troubleshooting

COMPLETE JOB DESCRIPTION

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