Onboarding Specialist

Job Summary

A company is looking for an Onboarding Specialist (Remote).

Key Responsibilities

• Guide new customers through the onboarding process and ensure accurate system setup
• Coordinate kick-off calls and manage early communication with customers
• Process account updates and maintain system accuracy across platforms

Required Qualifications

• Experience in customer onboarding or project management
• Familiarity with CRM systems and project management tools like Asana and Basecamp
• Strong organizational skills and attention to detail
• Ability to work collaboratively in a cross-functional team environment
• Proven ability to manage multiple tasks and prioritize effectively