Onboarding Specialist

This job has been removed

Location: Remote

Compensation: Salary

Reviewed: Thu, Mar 26, 2026

This job expires in: 0 days

Job Category: Human Resources

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an Onboarding Specialist II to join their Customer Success team.

Key Responsibilities

Lead and coordinate high-value account setups, ensuring project milestones are met
Provide technical consulting on software configuration, data transfers, and payment processing
Mentor team members and contribute to process improvements based on customer feedback

Required Qualifications

2+ years of relevant experience in B2B SaaS onboarding or customer implementation
Expertise in managing group dynamics during technical transitions
Strong understanding of EHR products, insurance billing, and data migrations
Proven ability to manage multiple high-priority projects simultaneously
Experience in de-escalating high-tension situations and influencing stakeholders

COMPLETE JOB DESCRIPTION

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