One Stop Specialist

Job Summary

A company is looking for a One Stop Specialist I to assist and support students throughout their educational journey.

Key Responsibilities

• Assist students with financial aid processes and inquiries, serving as the main point of contact
• Manage student accounts, addressing questions related to payments, holds, and refunds
• Provide student services support, including registration and document tracking

Required Qualifications

• Associate's degree or relevant combination of experience and education
• 2+ years of experience in student financial aid, student accounts, or customer service roles
• Knowledge of financial aid programs and processes
• Experience in higher education is preferred
• Familiarity with database systems and Microsoft Office applications