Job Summary

A travel booking company has an open position for a Online Customer Service Training Specialist.

Core Responsibilities Include:

• Creating content for training courses
• Facilitating remote training
• Assigning courses to learners

Must meet the following requirements for consideration:

• 3+ years of training and education experience
• Solid understanding of adult education approaches and corporate learning models
• Ability to maintain knowledge of customer service tools, GDS systems and workflows
• Ability to create content for training courses with a continuous improvement focus
• Ability to ensure a rich, productive learning environment for all learners