Online Student Support Specialist

Job Summary

A company is looking for an Online Student Support Specialist.

Key Responsibilities:

• Lead and support assigned population of students in program progression and retention
• Engage and encourage students to reenroll each semester until graduation
• Track student success metrics and provide administrative and logistical support

Required Qualifications:

• Bachelor's degree and 3+ years of experience in sales, recruitment, or related field
• Experience in online higher education reenrollment/retention preferred
• Master's degree in relevant discipline and 5+ years of experience preferred
• Knowledge of inside sales tactics and understanding of the student lifecycle
• Ability to analyze data and track student progress