Online Travel Agency Specialist

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Sun, Mar 28, 2021

This job expires in: 9 days

Job Category: Travel

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A real estate hospitality service company has a current position open for a Online Travel Agency Specialist.

Candidates will be responsible for the following:

  • Ensuring that all guests have been screened with 100% accuracy
  • Overseeing customer service for 500+ units at a time
  • Handling all guest communications across the OTA booking platforms

Must meet the following requirements for consideration:

  • At least 3 years experience in a customer service role
  • Willing to work our unique 24/7 on-call schedule, including weekends and holidays
  • Have a strong phone presence and be able to take calls as they come in
  • Must be extremely responsive via email and text
  • Must be technologically inclined
  • Experience using a smartphone/mobile apps for after-hours calls/weekend work

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