Onsite Services Manager
Job Summary
Leading a team of Onsite Service Representatives, the full-time Onsite Services Manager will manage KeepStock engagements and customer service activities while collaborating across multiple teams to enhance service delivery and financial performance in a remote setting.
Key responsibilities
- Manage a team of 10 to 20 Onsite Service Representatives, ensuring effective inventory management and customer satisfaction
- Oversee project management and resource allocation to maximize profitability and return on investment
- Develop business partnerships to tailor strategies that support customer goals and drive revenue growth
Required qualifications
- 5+ years of experience in retail, manufacturing, or industrial business with direct leadership experience
- Strong understanding of financial and economic concepts
- Experience leading in a matrixed environment and collaborating with diverse teams
- Proven skills in process improvement, project management, and team engagement
- Experience managing remote teams towards achieving goals
Complete Job Description
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