Open Enrollment Specialist

Job Summary

A company is looking for an Open Enrollment Specialist to support internal and external stakeholders during the open enrollment period.

Key Responsibilities

• Serve as the primary contact for Physicians, assisting with benefit selection and enrollment processes
• Provide clear information and guidance on benefit plans, eligibility requirements, and enrollment procedures
• Assist in troubleshooting and resolving issues related to the enrollment process

Required Qualifications

• Strong customer service skills with an emphasis on active listening and empathy
• Solid understanding of various benefit plans and enrollment processes
• Proficiency in using computer systems and software for data management
• Strong organizational skills to manage multiple tasks and interactions effectively