OpenStack Technical Support Engineer

Job Summary

A company is looking for an OpenStack Technical Support Engineer.

Key Responsibilities

• Troubleshoot private cloud deployments based on OpenStack, Kubernetes, and related technologies
• Provide high-tier support for critical product issues and lead incident management efforts
• Act as a shift-level technical leader, managing platform health and responding to alerts

Required Qualifications

• High school diploma or equivalent required; four-year degree preferred or equivalent experience
• Strong experience with OpenStack core services including Nova, Neutron, Cinder, Keystone, and Glance
• Hands-on knowledge of Neutron networking and Cinder storage backends
• Strong Ceph experience, including troubleshooting and performance tuning
• Advanced Linux system administration skills and understanding of networking fundamentals