Operational Support Specialist

Job Summary

To support a mission-driven organization, the full-time Operational Execution Support Specialist will manage operational and administrative tasks, including ticket resolution and financial processing, in a remote setting.

Key responsibilities:

• Resolve tickets and ensure Matching Gifts are accurately represented in fundraising accounts
• Support pledge payment processing and manage national revenue from lockboxes
• Execute internal operations support functions, including handling matching gifts, refunds, and adjustments

Required qualifications:

• Bachelor's Degree preferred
• 2+ years of experience in a directly relatable role
• Prior experience with Blood Cancer United preferred
• Knowledge of Blood Cancer United's mission, products, and services preferred