Operational Support Supervisor

Job Summary

A company is looking for a Supervisor, Operational Support to lead and develop operational teams in a fast-paced environment.

Key Responsibilities

• Supervise and manage teams of up to 15-20 employees across various functions
• Ensure timely completion of customer orders and projects while maximizing efficiency
• Handle escalations and maintain a customer-centric approach in operations

Required Qualifications

• Bachelor's degree or 4-6 years of supervisory experience in relevant fields
• Minimum of 2+ years of direct people leadership experience
• Experience leading teams through change and process transformation
• Proficiency with Microsoft Office applications and reporting tools
• Ability to work under pressure and manage multiple priorities