Operations Administrator Operations Administrator

Job Summary

An organization is seeking an Operations Administrator.

Key Responsibilities:

• Maintaining focus on specific tasks to ensure client SLAs are met and providing analytics and ad hoc reporting to the management team
• Directly supporting the business unit by formatting and preparing reports, researching client inquiries, and resolving issues
• Coordinating internal processes, entering and maintaining service ticket requests, and facilitating internal communication within teams

Required Qualifications:

• High School Diploma or GED, some college preferred
• Minimum one year directly related to healthcare with previous health care claim review experience preferred
• Intermediate Excel and Microsoft Office Suite skills required
• Must be driven, a self-starter, and flexible to adapt to an ever-changing environment
• Ability to multitask, prioritize, and meet deadlines with a sense of urgency