Operations Analyst

Job Summary

Building dashboards and reporting from scratch, the full-time Operations Analyst will analyze sales, operational, and financial data remotely to provide actionable insights for clients and internal teams.

Key responsibilities

• Develop and maintain dashboards and recurring reports using visualization tools like Tableau or Power BI
• Transform and analyze data from various sources to uncover trends and anomalies that inform business decisions
• Collaborate with delivery and client teams to identify key metrics and reporting needs

Required qualifications

• Advanced proficiency in Excel or Google Sheets, including pivot tables and data modeling
• Hands-on experience in building dashboards with at least one visualization tool
• Working financial literacy with the ability to interpret balance sheets and income statements
• Experience extracting data from CRM or help desk tools for reporting purposes
• Familiarity with AI tools for data analysis and reporting tasks