Operations Analyst

Job Summary

Supporting a 24/7 operations team, the part-time contractor Operations Analyst will monitor real-time data from grid-monitoring devices, identify potential issues, and escalate incidents to prevent outages and improve public safety in a remote environment.

Key responsibilities

• Monitoring real-time data streams from field sensors and responding to alerts
• Consistently following SOPs to investigate and localize real-time faults with minimal error
• Collaborating with Supervisors on ad-hoc data requests and ongoing investigations

Required qualifications

• STEM degree (science, technology, engineering, or mathematics)
• Proficiency in English for effective communication of event information
• Basic understanding of data analytics and anomaly detection
• Highly motivated and proactive, able to perform duties without supervision
• Willingness to work night shifts and weekends