Operations and Client Analyst

Job Summary

To support a growing healthcare analytics team, the full-time remote Operations and Client Analyst will analyze healthcare claims and care management data, collaborate with various teams, and make data-driven recommendations to improve operational efficiency and client success.

Key responsibilities:

• Lead ad-hoc and analytic projects to support Operational, Customer Success, Clinical, and Finance teams, including reporting and recommendations based on data insights
• Create and monitor operating KPIs related to member engagement, utilization outcomes, and operational efficiency
• Extract, clean, analyze, and summarize data using SQL, Python, R, and PowerBI to develop internal and client-facing reports

Required qualifications:

• BS/BA degree in a STEM or similarly quantitative field, such as Computer Science, Engineering, or Economics
• 1-3 years of experience working with data in a healthcare environment
• At least 2 years of experience conducting data analyses in SQL, Python, and/or R
• Ability to query databases and interpret data structures
• Strong problem-solving skills and analytical approaches