Operations and Client Support Associate

Job Summary

A company is looking for an Operations and Client Support Associate.

Key Responsibilities:

• Guide customers with catering options, address concerns, and troubleshoot issues
• Track and address customer and restaurant issues, provide account management to VIP customers, and collaborate with teammates to improve processes
• Think strategically, react empathetically, and work to prevent recurring issues

Required Qualifications:

• Positive, honest, and humble individual with a passion for helping people and building relationships
• Client-focused with empathy and ability to handle challenging situations
• Experience in restaurant/catering industry preferred
• Opportunities for career progression in various roles within the company
• Ability to work remotely and adapt to flexible working hours