Operations and Customer Service Associate

Job Summary

A company is looking for an Operations & Customer Service Associate.

Key Responsibilities

• Manage day-to-day customer service across various online storefronts, ensuring prompt and friendly responses
• Coordinate product launches by collaborating with web, design, and product teams for accurate and timely execution
• Assist with logistics and fulfillment processes, including managing inventory flows and sales reporting analytics

Required Qualifications

• 2-3 years of experience in customer service, e-commerce operations, or cross-functional coordination
• Highly organized and reliable, capable of managing multiple tasks across teams
• Stable and reliable computer and internet access
• Authorized to work in the US without sponsorship
• Must be at least 18 years old