Operations and Maintenance Engineer

Job Summary

Supporting 24x7 production operations, the contract Production Operations / O&M Engineer will manage incident triage, operational reporting, and production readiness in a remote environment.

Key responsibilities

• Oversee incident triage and provide production support for operational issues
• Conduct operational reporting and ensure production readiness within approved boundaries
• Assist with monitoring, patch/vulnerability remediation, and backup/restore processes

Required qualifications

• Experience with ServiceNow and operational reporting
• Familiarity with incident triage and production support in a 24x7 environment
• MBI Clearance is preferred
• Knowledge of disaster recovery support and production readiness
• Not a Cybersecurity Expert, DBA, or infrastructure administrator