Operations and Maintenance Technician

Job Summary

A company is looking for an Operations and Maintenance Technician - Power BI & Power Platform Support.

Key Responsibilities

• Provide Tier 2/Tier 3 operational support for Power BI and Power Platform solutions
• Administer and support Power BI workspaces, apps, datasets, and gateways
• Perform routine maintenance activities and enforce governance standards for security and compliance

Required Qualifications

• 2+ years of experience supporting Microsoft Power BI and/or Microsoft Power Platform solutions
• Hands-on experience with Power BI Service, datasets, reports, and on-premises data gateways
• Experience troubleshooting user access, permissions, and workflow execution errors
• Familiarity with Microsoft 365, Entra ID, and role-based access control concepts
• Understanding of IT service management processes including incident and problem management