Operations Associate

Job Summary

A company is looking for an Operations Associate, Negotiations.

Key Responsibilities

• Interact with users to address inquiries related to negotiations and revenue services
• Collaborate with the negotiations team to enhance workflows and backend processes
• Coach teams and ensure compliance with operational procedures and resources

Required Qualifications

• Interest in personal finance and helping others manage their money
• Experience in customer service, preferably in a B2C tech environment
• Ability to manage multiple priorities efficiently
• Proactive in identifying issues and proposing solutions
• Willingness to take initiative and continuously improve