Operations Associate

Job Summary

A company is looking for an Operations Associate, Coverage Detection.

Key Responsibilities

• Research patient health insurance coverage through various platforms and communication with insurance companies
• Collaborate with management and cross-functional teams to address client inquiries and escalate issues as needed
• Utilize relevant software platforms to manage account information and workflow

Required Qualifications

• High school diploma, GED, or equivalent with work experience or post-secondary education in medical billing or health information
• Comfortable with phone communication (approximately 25% of the time) and repetitive data review
• Team-oriented with strong interpersonal skills